ESCIENT / SUPPORT / VISION

ZONE TECHNICAL SUPPORT

VISION TECHNICAL SUPPORT

FIREBALL TECHNICAL SUPPORT

SOFTWARE VERSIONS & UPDATES

VISION VS-100 & VS-200
Current Version 1.2.3.72
Jun, 2010
RELEASE NOTES:

Maintenance Release
Version: 1.1.10.21
Feb, 2009
Automatic maintenance release
Critical Version: 1.1.10.13
August, 2008
Manual update required for any units less than v1.1
ť MANUAL UPDATE

VISION VC-1
Current Version 1.2.3.72
Jun, 2010
RELEASE NOTES:

Maintenance Release
Version: 1.1.10.21
Feb, 2009
Automatic maintenance release
Critical Version: 1.1.10.13
August, 2008
Manual update required for any units less than v1.1
ť MANUAL UPDATE

VISION VX-600
Current Version 1.0.2.12
Jun, 2010
RELEASE NOTES:

Maintenance Release
Version: 1.0.2.7
Feb, 2009
Automatic maintenance release

USER & INSTALLATION GUIDES

VISION VS-100 & VS-200
ť USER GUIDE (.pdf)
ť INSTALLATION GUIDE (.pdf)

VISION VC-1
ť USER GUIDE (.pdf)
ť INSTALLATION GUIDE (.pdf)

VISION VX-600
ť INSTALLATION GUIDE (.pdf)

SUPPORT DOCUMENTS, TIPS, & TRICKS

REMOTE CONTROL GUIDE Vision server products include an infrared universal remote control designed to operate the Vision from up to 30 feet... ť LEARN MORE (.pdf)	REMOTE CONTROL SHORTCUTS Shortcuts and quick tips to navigating the Vision User Interface with the handheld remote... ť LEARN MORE (.pdf)	VISION OPTIONS MENU This is a guide to help describe some functions that you may not be aware of using the Vision Media Servers... ť LEARN MORE (.pdf)
NETWORKING PRIMER Home networking refers to technology that connects computers and other electronic devices for the purpose... ť LEARN MORE (.pdf)	TROUBLESHOOTING NETWORK Often times you may run into issues when attempting to connect a foreign network device to your existing local area network... ť LEARN MORE (.pdf)	MUSIC FILE FORMATS & TAGGING Most digitally encoded file formats allow information about each file to be embedded within the file itself. This information is often... ť LEARN MORE (.pdf)

THIRD PARTY INTEGRATION

VISION GENERAL EXTERNAL CONTROL PROTOCOL: RS-232 or IP How to communicate with Vision products with v1.1 or later with RS-232 or IP based control systems. ť DOWNLOAD (.pdf) documentation	VISION GENERAL RC6 IR HEX CODES: IR Exel spread sheet format. ť DOWNLOAD (.zip) v.1.1 - 10 KB
AMX IP or RS-232 Note: the Vision must be running v1.1.0.0 or higher to be used with this AMX module. ť DOWNLOAD (.zip) v1.0.0 - 5542 KB	CRESTRON IP or RS-232 Note: the Vision must be running v1.1.0.0 or higher to be used with this Crestron module. ť DOWNLOAD (.zip) v1.0.5 - 2232 KB
MARANTZ RC9001: NEW 2 Way IP Escient Vision ProntoScript module for two-way IP control of the Escient Vision media players. ť DOWNLOAD (.zip) v.1.0.2 - 1300 KB RC9001: 1 Way IR or Serial (RS-232) Note: the Vision must be running v1.1.0.0 or higher to be used with these Marantz modules. ť DOWNLOAD (.zip) documentation ť DOWNLOAD (.zip) v.1.1 - 1108 KB	NEVO Q50 & S70: RS-232 (via USB serial adapter) Note: the Vision must be running v1.1.0.0 or higher to be used with these Nevo products. ť DOWNLOAD (.zip) documentation URC R1-4 IR CODES: MX700/800/850/900/950/TX-1000 Note: the Vision must be running v1.1.0.0 or higher to be used with these URC modules. ť DOWNLOAD (.zip) v.1.1 - 55 KB
PHILIPS PRONTO TSU 9600/9800: NEW 2 Way IP Escient Vision ProntoScript module for two-way IP control of the Escient Vision media players. ť DOWNLOAD (.zip) v.1.0.2 - 1300 KB PRONTO TSU 9400/9600/9800: 1 Way IR or Serial Note: the Vision must be running v1.1.0.0 or higher to be used with these Philips modules. ť DOWNLOAD (.zip) documentation ť DOWNLOAD (.zip) v.1.1 - 1108 KB	SONOS MUSIC SYSTEM: IP Note: the Vision must be running v1.1.0.0 or higher to be used with Sonos products. ť DOWNLOAD (.zip) documentation